Return and refund policy

VINTAGE MOTORSPORTS Return Policy

At VINTAGE MOTORSPORTS, customer satisfaction is very important to us. If you are not fully satisfied with your order, please review our return policy below for a smooth experience.

Return Eligibility

  • Only items that arrive damaged or defective are eligible for return.

  • You must request a return within 14 days of receiving your order.

  • Returned items must be in new, unused condition, with original tags and packaging.

  • A valid proof of purchase is required for all return requests.

  • Refunds are processed only after the item has been received and inspected at our warehouse. If an item is clearly damaged or faulty, photo or video evidence may be requested in place of a return.

Returns We Cannot Accept

  • Returns for reasons such as a change of mind will not be accepted.

  • Items that have been worn, washed, or used cannot be returned.

  • If a courier confirms delivery, but the item is reported as lost or stolen afterward, we are unable to issue a refund. Please reach out to our support team — we may assess each case individually and offer a discount or partial compensation where appropriate.

Restocking & Reshipping Fees

  • If there is no warehouse nearby for return processing, a reshipping and restocking fee may be charged.

  • This fee covers both the cost of returning the item and restocking inventory.

  • Customers are responsible for return shipping costs if the item is deemed ineligible for return upon inspection.

How to Start a Return

  1. Contact Us
    Email: returns@vintagemotorsports.com
    Include your order number and a brief explanation of the issue.

  2. Return Authorization
    Our support team will reply with a Return Authorization Number and detailed instructions.

  3. Send Back the Item

    • Repackage the item securely in its original condition.

    • Include your Return Authorization Number inside the parcel.

    • Ship the item to the return address provided in our email response.

  4. Processing the Return

    • Once your item is received and reviewed, you’ll get an update by email.

    • Any applicable restocking/reshipping fee will be deducted from your total refund.

    • Refunds are usually processed within 7–10 business days via your original payment method.

Exceptions

  • Custom-made or personalized items are non-returnable unless they arrive defective or damaged.

  • Sale items are final sale and cannot be returned or exchanged.